What we collect, why, who sees it, and how to get it changed or deleted.
Last updated 23 October 2026
Vanilla Roots is responsible for the personal data collected through vanillaroots.com. For anything about your data, use the support page.
Payments are handled by Paddle.com, the Merchant of Record for all our orders. For the payment details it collects at checkout, Paddle is responsible under its own privacy notice. We never see or store your card details.
| When | What | Why |
|---|---|---|
| You buy a guide | Name, email address, order number, the products bought, price and date, passed to us by Paddle. We also record when files from the order are downloaded. | To deliver your files, send your download links, print your licence line on your PDFs, help with your order and handle refunds. Needed to fulfil your purchase. |
| You download a PDF | Your name, email and order number are printed at the foot of each page and stored in the file’s properties. | To identify your licensed copy and protect our work from unauthorised sharing. Our legitimate interest. |
| You send an enquiry or support request | Name, email, and whatever you choose to give us: company, country, order number, message. | To reply and help you. Our legitimate interest, or steps you asked for before a purchase. |
| You download the price dataset | Email, country, and optionally name, company and whether you want update emails. | To give you the file and, only if you ticked the box, to tell you when the data is updated. Update emails are based on your consent, which you can withdraw at any time. |
| You visit the site | Technical data our host records automatically, such as IP address, browser and pages requested. | To run the site securely and fix problems. Our legitimate interest. |
We don’t sell your data, and we don’t use advertising or tracking tools on this site.
These are needed for the site to work, so we don’t ask for consent to them.
These providers may process data outside your country. Where we can, we use providers that protect data to the standards of their own legal frameworks.
You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, give you a copy, or stop using it for update emails. Use the support page and we’ll reply within 30 days. We may need to keep some order records where the law requires it.
If you’re unhappy with how we handle your data, you can complain to the data protection authority where you live.
The site runs over HTTPS. Our product files sit outside the public website and can only be reached with a valid order link. Access to order and enquiry records is limited to us.
This site is for business buyers and isn’t meant for anyone under 18.
If we change this policy, we’ll update the date at the top of this page.
See also our terms and refund policy.